RETURN & REFUND POLICIES:
Don’t like the item? No problem, just send it back and receive a full refund. Nearly all refunds are processed the day they are received!
Conditions for the return of items:
The item(s) must be unworn and in the same condition in which they were received. Items must be returned with all the original packaging, instructions, guarantee and any extras.
If a visual defect is found with the item(s) upon arrival, you must notify us within 48 hours.
Sealed stationery products cannot be returned if the seal has been ripped or torn off. Sealed stationery products (e.g., notepads) are sealed to protect the quality of the item and cannot be resold once opened.
How to return items
Items must be returned with a cover note detailing the reason for the return. When we receive the item, our returns department will confirm that everything is present and in its original condition to ensure its eligibility for a refund.
We process refunds as quickly as possible and you will receive an email to notify you when the refund has been processed. We process most refunds on the same day which they were received, but please allow up to a maximum of 14 days for the money to reach your account. It rarely takes this long, but can happen sometimes for reasons such as bank delays or errors.
Please do not return the product to the published address at our web site. While you decide to return for any of the conditions described in this policy, our terms and conditions policies, please immediately contact us by phone or our email at firstname.lastname@example.org. We will send you instruction to send the product to our nearest store located in your country or overseas.